Hi Erik,
This is Terrence G. from the 888poker department.
Thank you for your email and and let me congratulate you on your upgraded VIP status.
Antigua
is a great place to be sunny and warm but not today as its a
scorching 92 degrees, despite that it is a paradise and by the looks of
how you are burning up the poker tables you should be able to afford to
take a trip here someday. :-)
Erik, I do understand that you are
a bit upset on the $21 lost from your recent upgrade. I would like to
point out to you in the terms and conditions of upgrading your status to
VIP you will need to await 24-48 hours for this upgrade.
However
as a one off goodwill gesture and in appreciation for your membership
and
loyalty to 888poker, as well as special consideration for your elevated
status, I have credited your bankroll with the $21 so you can play a few
hands on the house!
I trust this resolves your query Erik, if
you require further assistance in this or any other matter, please feel
free to contact me.
Have a great evening further and good luck at the tables.
Enjoy the game!
Kind regards,
Terrence G.
VIP Poker Account Manager
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